Complaints and questions

Tell us what went wrong, or ask us anything

A person reads every message, and we reply the same business day. Nothing you write here is published.

Is this a complaint or a question?
How should we answer?

If you give us your phone number, you agree that a MileWay Moving And Storage coordinator may call you at that number about your message. We text only people who opt in on our estimate form. Msg & data rates may apply and message frequency varies. Reply STOP to opt out of texts at any time or HELP for help. Consent is not a condition of any purchase or service. See our Privacy Policy and Text Message Terms.

Button not working? Call (612) 662-5609 or email info@hiremileway.com and we will take it from there.

How we handle complaints

Every complaint and question is logged with the date, what you told us and what we did about it, whether it came by this form, email, phone, text or in person. The owner sees every complaint.

Something damaged or missing? Use the damage claim form instead, so your claim is filed the day you send it.

Rather talk?

Call us during office hours, or email us.

info@hiremileway.com (612) 662-5609

Mon to Fri 7am to 7pm, Sat 8am to 5pm

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