From first call to
last box, here is
exactly what happens.
No mystery and no chasing us for answers. Four steps, and you know what comes next at every one.
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1
Tell us about your move
Where you are moving from, where you are going, and roughly when. That is all we need to get started. Call us or fill out the estimate form, whichever is easier.
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2
Show us what is moving
Pick one of four ways. Talking it through, in person or by phone, is the most accurate; the video walkthrough and the Back to Basics checklist work on your own time.
Most accurateIn person
An estimator comes to your home, walks it with you and looks at the access at both ends. You get your estimate before we leave.
Book a visitA short callBy phone
A coordinator calls at a time you pick and goes over your move room by room, in about ten minutes. You get your estimate on the call or by email right after.
Ask for a callOn your own timeVideo walkthrough
Record a 5 minute walkthrough on your phone whenever it suits you. A coordinator reviews it and emails your written quote, usually within a few business hours.
Start a walkthroughOn your own timeBack to Basics checklist
Tap what is moving, room by room, and add photos if you like. A coordinator prices it and emails your written quote, usually within a few business hours.
Start the checklist -
3
Get your quote
Every way ends in a written estimate: the price, what it includes, what could change it, and your options for packing and storage. Ask anything; nothing is booked until you say so. Book online and save 5 percent. The discount applies whichever way you get your estimate, to local moves of 40 miles or less booked directly from your emailed quote. It does not combine with other offers.
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4
We handle move day
The crew arrives in the window we agreed on, protects both homes before touching a single item, and works through the plan. At the end we walk the truck with you, review the paperwork, and make sure the new place is set up the way you wanted.
- Crew arrives inside the agreed window
- Floor, doorway and railing protection goes down first
- Furniture pad wrapped before it leaves the room
- Boxes placed in the room on the label
- Beds and furniture reassembled
- Final walkthrough of the truck with you before we go
A short list that saves everybody time.
A few things that make the biggest difference to how the day runs, and to what it costs.
Finish your packing
If you are packing yourself, be done the night before. A half packed house is the most common reason a move runs longer than quoted.
Sort out parking
The closer the truck gets to the door, the less time every trip takes. Reserve the spot, hold the elevator, have the gate code ready for the crew lead.
Set aside what rides with you
Cash, jewelry, prescriptions, passports, laptops and anything you will want within the first hour. Keep those with you, not on the truck.
Tell us about changes
A piano you forgot to mention or an extra stop changes the crew and the truck we send. Call us; we would much rather know.
Label by room, not by contents
We can only put a box where the label tells us to. Writing the destination room on the top and one side saves you hours of unpacking.
Plan for pets and kids
Move day is loud and the doors stay open. Having a plan for the animals and the little ones makes it safer for everyone.
Let us plan your move with you.
Call us or request a free estimate online. A coordinator goes over your move with you, in person or by phone, and puts the plan and the price in writing. Free, and no obligation.
